Incidents and maintenance reported on status page for fortrabbit old platform https://status.fortrabbit.com/ https://d1lppblt9t2x15.cloudfront.net/logos/7e49e705aabf78be7cbf4fb209a53961.png https://status.fortrabbit.com/ en https://status.fortrabbit.com/maintenance/1073947 Wed, 30 Sep 2026 19:47:28 -0000 https://status.fortrabbit.com/incident/1073947#91a0f98a946c7a10dfd46ece00e3496d290b9c82d6d45b57d14e8fb7a307472f Maintenance Maintenance is over. https://status.fortrabbit.com/maintenance/1073947 Wed, 30 Sep 2026 19:47:28 -0000 https://status.fortrabbit.com/incident/1073947#20ee476e6610cf57acc0305a1373c54de0f35018623b3d39a24de2f5788dcbae Maintenance Maintenance completed https://status.fortrabbit.com/maintenance/1073943 Wed, 30 Sep 2026 07:27:16 -0000 https://status.fortrabbit.com/incident/1073943#138ce05aa1fca90d43644d6d217812cb20525a4d2420a6ac69a65e73873b346d Maintenance Maintenance completed https://status.fortrabbit.com/maintenance/1073943 Wed, 30 Sep 2026 07:27:16 -0000 https://status.fortrabbit.com/incident/1073943#83e7ba92e2896d299f934302bb9e9009548e8910cbbb228b38e456adac334950 Maintenance Maintenance is over. https://status.fortrabbit.com/maintenance/1073947 Fri, 25 Sep 2026 14:34:10 -0000 https://status.fortrabbit.com/incident/1073947#0f2ed98078e818c7fa708f00b09d7b6f96f84c5aa5c464ec352dc6135c1efc95 Maintenance We need to roll out some patch fixes for the EU region. Expect a 30 minute downtime per App, somewhere within the noted time frame. The deploy service will have some additional downtime. Thanks for your understanding. https://status.fortrabbit.com/maintenance/1073943 Fri, 25 Sep 2026 14:32:34 -0000 https://status.fortrabbit.com/incident/1073943#034130a4e5f37dfc426512ccf46a257abdca019351a1ab01916f0373dbe3a152 Maintenance We need to roll out some patch fixes for the US region. Expect a 30 minute downtime per App, somewhere within the noted time frame. The deploy service will have some additional downtime. Thanks for your understanding. https://status.fortrabbit.com/incident/980067 Mon, 27 Jul 2026 20:07:00 -0000 https://status.fortrabbit.com/incident/980067#0c6b94c8dabf62c56e36d81829088692d91529da6c6b34ff5de0d3983f8fb6ca Incident The issue is not 100% resolved. We are still monitoring. As most Apps (except one) are online again, we close this incident for now. https://status.fortrabbit.com/incident/980067 Mon, 27 Jul 2026 10:10:00 -0000 https://status.fortrabbit.com/incident/980067#3b3bf99d2ae7a5172de65519081337eae1006f3855255998e70bc9365dcd9e50 Incident We are still working on it, but ETA yet. Most Apps are online already. But we keep monitoring. https://status.fortrabbit.com/incident/980067 Mon, 27 Jul 2026 07:48:00 -0000 https://status.fortrabbit.com/incident/980067#0ee374c5e8356a4a630ca87fd9e975425e356bb10bd2323c46e8aa65ce171c4b Incident We are working on a fix, but unfortunately it's not so easy to contain it. https://status.fortrabbit.com/incident/980067 Mon, 27 Jul 2026 07:05:00 -0000 https://status.fortrabbit.com/incident/980067#cd1ffdb9d8daeedb203cf2a798cde46dae47a207b0b3010ba263755e2b6fb78a Incident Since ~08:00 we see issues with a number of Apps hosted in the EU region. It's about 70 Apps and as far as we can see, there is a DDoS attack going on. It's wide spread and thus hard to get in control. https://status.fortrabbit.com/maintenance/942562 Fri, 03 Jul 2026 12:10:34 -0000 https://status.fortrabbit.com/incident/942562#9c33781c6a18f2867548cf1d8ce6a8fa8361341c2537d8cd4d06892635eb5bf8 Maintenance We will upgrade underlying systems for the Dashboard and object-storage on old platform. The Dashboard and object-storage might be unavailable for a few minutes. https://status.fortrabbit.com/maintenance/939262 Tue, 30 Jun 2026 08:56:13 -0000 https://status.fortrabbit.com/incident/939262#a2ba7c4a39f4d4d29cfb772e69242be3e55ff37c347645302a0b8f24bef53b08 Maintenance We need to roll out some security patch fixes for the EU region. Expect a 30 minute downtime per App, somewhere within the noted time frame. The deploy service will have some additional downtime. Thanks for your understanding. https://status.fortrabbit.com/maintenance/939261 Tue, 30 Jun 2026 08:54:29 -0000 https://status.fortrabbit.com/incident/939261#033cc84348d2b015c60be7dc351d3174b0828c206f048ebdc3e3e26be6ae8b28 Maintenance We need to roll out some security patch fixes for the US region. Expect a 30 minute downtime per App, somewhere within the noted time frame. The deploy service will have some additional downtime. Thanks for your understanding. https://status.fortrabbit.com/maintenance/932143 Tue, 23 Jun 2026 10:50:36 -0000 https://status.fortrabbit.com/incident/932143#352f8ef4ad5e195e3b321801258ec7e8334673f56c7894286e135889504b3278 Maintenance We are upgrading all databases to MySQL 8.4. This will cause up to an hour of downtime for each app. We cannot give you exact times for when specifically your app will be down, we can only say that it will be down some time during this maintenance window. This extra maintenance window will upgrade the remaining Universal Apps that we did not have time to finish yesterday. For more details see our blog post: https://blog.fortrabbit.com/mysql-8-4-upgrade-plan https://status.fortrabbit.com/maintenance/927588 Thu, 18 Jun 2026 09:35:09 -0000 https://status.fortrabbit.com/incident/927588#ec8418dbaacdae8105e0372ade5633eff669d50ac30880271dc5209543b489d3 Maintenance We are upgrading all databases to MySQL 8.4. This will cause up to an hour of downtime for each app. We cannot give you exact times for when specifically your app will be down, we can only say that it will be down some time during this maintenance window. For more details see our blog post: https://blog.fortrabbit.com/mysql-8-4-upgrade-plan https://status.fortrabbit.com/maintenance/927584 Thu, 18 Jun 2026 09:33:21 -0000 https://status.fortrabbit.com/incident/927584#fba5b521acba0d8a54d8913d792de271fd6d6f66fe4374fce3d97006720820e9 Maintenance We are upgrading all databases to MySQL 8.4. This will cause up to an hour of downtime for each app. We cannot give you exact times for when specifically your app will be down, we can only say that it will be down some time during this maintenance window. For more details see our blog post: https://blog.fortrabbit.com/mysql-8-4-upgrade-plan https://status.fortrabbit.com/maintenance/919062 Tue, 09 Jun 2026 16:49:04 -0000 https://status.fortrabbit.com/incident/919062#8eeb8d6d8e1578f135bde3ebd70211a0ac1946bd445717b908133b6a3457ca8e Maintenance We will roll out some security patches during the maintenance window. This will not affect customer facing software version changes. The expected downtime per app is under a minute. We run this in batches for both regions US and EU. https://status.fortrabbit.com/incident/910876 Tue, 02 Jun 2026 12:11:00 -0000 https://status.fortrabbit.com/incident/910876#c8bd87436435b2e276152452730cf3b309f2896f47a60936459711e56be8b77f Incident We think to have resolved the certificate issue. It was related to a change in Let's Encrypt root chain certificate. This is something, that is not happening on a regular basis, so it was not included with general security monitoring of external sources. It affected only a small number of newly created or recently updated certificates. Contact us if you still see SSL issues. https://status.fortrabbit.com/incident/910876 Tue, 02 Jun 2026 08:41:00 -0000 https://status.fortrabbit.com/incident/910876#003c6dcc1faadf4ec12f16cdb008d078a4a9fe93b32118dd85410a9f7f0594a8 Incident We are looking into issues for Let's Encrypt certificates that have been recently created or renewed. https://status.fortrabbit.com/incident/907887 Fri, 29 May 2026 11:16:00 -0000 https://status.fortrabbit.com/incident/907887#a8bae81fc65aa0224e614840adeda3c482711c620f7ec9a45d3bdf8096406c2f Incident Post mortem Universal Apps run shared host systems. These host systems have - of course - limited file storage. Initially we enforced hard file system quotas, but an underlying bug in BTRFS caused issues with that. So we lifted the hard limits and allowed exceeding the including file system limits. For Universal Apps, there is no automatic scaling, so that solution is actually better for clients too. We overbook storage, roughly by the factor of three, which would allow clients to use as twice as storage as the largest Uni plan. We regularly check for Apps that are exceeding the limits and write mails. Lately we have to do that more often. Most commonly, excessive file storage usage is attributed to code/config misconfiguration. Most often find a lot of old local backups files (maybe some plugin?), but also a lot of cache files. Specifically the later is getting an issue more and more. Maybe because of bots more aggressivly crawling websites, that offer an unlimited number of possible pages. We have health checks in place, alerting us on storage issues. In this case, the storage filled quickly, causing all kind of random errors. We pro-actively removed cache folders, which caused higher load on the host system, when Apps refilled the caches. This architecture is of course not prefect. It's one of the many reasons we decided to create a new platform from scratch. The new platform solves this on multiple levels: - Larger storage plans - Optional "Autoscaling": either capped, or upgrade After monitoring, we consider the issue now resolved. https://status.fortrabbit.com/incident/907887 Fri, 29 May 2026 07:52:00 -0000 https://status.fortrabbit.com/incident/907887#ac9e4b957d6e8f0ba89d99fe0cb8b158e52f57fd409ce02d55c1b73b0f92a2ae Incident Apps should be back for now. But we are still investigating. https://status.fortrabbit.com/incident/907887 Fri, 29 May 2026 07:20:00 -0000 https://status.fortrabbit.com/incident/907887#f47d461abf24da4f1b70a4a20f3bdd1b96383677300e295d3363f016edfacfe8 Incident We are looking into web delivery issues for about 30 Apps hosted in the EU region of the old platform. The issues may have started around 06:00 UTC. Not all Apps are down, just some, they return random errors or timeouts. https://status.fortrabbit.com/maintenance/890209 Thu, 07 May 2026 13:17:48 -0000 https://status.fortrabbit.com/incident/890209#b0195ecfea0f2cd355144682a0145e330034f4796119f265ed8bd4b53719266b Maintenance We will roll out some security patches during the maintenance window. This will not affect customer facing software version changes. The expected downtime per app is under a minute. We run this in batches for both regions US and EU. BTW: We have migrated our status tool and cleaned up a bit. So this notification may look different now.