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  • US

    United States data center location

    • Pro Apps

      US

      • Web delivery

        US Pro

      • Object Storage

        US Pro

      • Memcache

        US Pro

      • Worker

        US Pro

    • Universal Apps

      US web delivery

    • MySQL

      US Universal and Pro Apps

    • Deployment

      US Git, SSH, SFTP for Pro and Universal

  • EU

    European data center location

    • Pro Apps

      EU

      • Memcache

        EU Pro

      • Object Storage

        EU Pro

      • Web delivery

        EU Pro

      • Worker

        EU Pro

    • Universal Apps

      EU web delivery

    • MySQL

      EU Universal and Pro Apps

    • Deployment

      Git, SSH, SFTP

  • Dashboard
Previous Incidents

[Resolved] Degraded performance for Dashboard actions in EU

This incident lasted 21 hours and 50 minutes.
  • Dashboard
Mon, 15 Jul 2019
13:56:13 UTC

We are currently investigating issues with the fortrabbit Dashboard in EU. Actions performed by users are not carried out immediately, but postponed.

15:13:49 UTC

We have been able to push the queue now but are still looking into stabilizing the situation.

18:49:46 UTC

This is still ongoing - not a major issue - just a bit annoying. So actions in the Dashboard might be performed at a later point.

Tue, 16 Jul 2019
11:46:19 UTC

We've now resolved the incident. Thanks for your patience.

[Resolved] Issues with Object Storage

This incident lasted 30 minutes.
  • Object Storage
Wed, 10 Jul 2019
12:01:25 UTC

Currently investigating issues with Object Storage affecting all Pro Apps in EU. Files are timing out.

12:03:57 UTC

CRUD access via Cyberduck / Transmit / S3CMD is also not working.

12:25:43 UTC

We've fixed the core issue, and are waiting for things to recover.

12:32:20 UTC

We've now resolved the incident. Thanks for your patience.

[Complete] Deployment service maintenance US

This was a planned incident, it took 1 hour and 52 minutes.
  • Deployment
Wed, 10 Jul 2019
11:34:14 UTC
Overview

We are rolling out a new optimised version of our containers that run customer code. This will impact deployment in US, possibly for a few hours.

  • Scheduled for Thu, 11 Jul 2019 08:00 UTC
  • Expected to take 4 hours
Thu, 11 Jul 2019
08:00:03 UTC

The scheduled maintenance is now underway. We'll keep you updated on our progress.

09:52:19 UTC

The maintenance is now complete. Thanks for your patience.

[Complete] Deployment service maintenance EU

This was a planned incident, it took 2 hours and 6 minutes.
  • Deployment
Wed, 10 Jul 2019
11:32:12 UTC
Overview

We are rolling out a new optimised version of our containers that run customer code. This will impact deployment in EU, possibly for a few hours.

  • Scheduled for Wed, 10 Jul 2019 18:00 UTC
  • Expected to take 2 hours
18:00:02 UTC

The scheduled maintenance is now underway. We'll keep you updated on our progress.

20:06:41 UTC

Finished. The maintenance had no impact on deployments. 🙌

[Resolved] Deployment issues in EU

This incident lasted 6 minutes.
  • Deployment
Sun, 30 Jun 2019
19:16:08 UTC

Users are currently not able to deploy.

19:22:47 UTC

We've now resolved the incident. Thanks for your patience.

[Resolved] Rebooting Universal node (EU)

This incident lasted 2 days, 3 hours, and 4 minutes.
  • Universal Apps
Wed, 19 Jun 2019
17:05:50 UTC

Investigating

17:14:54 UTC

Most Apps are back to normal. Sorry for the inconvenience.

Fri, 21 Jun 2019
20:10:34 UTC

We've now resolved the incident. Thanks for your patience.

No further notices from the past 30 days.