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  • US

    United States data center location

    • Pro Apps

      US

      • Web delivery

        US Pro

      • Object Storage

        US Pro

      • Memcache

        US Pro

      • Worker

        US Pro

    • Universal Apps

      US web delivery

    • MySQL

      US Universal and Pro Apps

    • Deployment

      US Git, SSH, SFTP for Pro and Universal

  • EU

    European data center location

    • Pro Apps

      EU

      • Memcache

        EU Pro

      • Object Storage

        EU Pro

      • Web delivery

        EU Pro

      • Worker

        EU Pro

    • Universal Apps

      EU web delivery

    • MySQL

      EU Universal and Pro Apps

    • Deployment

      Git, SSH, SFTP

  • Dashboard
Upcoming Maintenance

[Scheduled] PHP patch updates (US)

Expected to begin
  • Universal Apps
  • Web delivery
  • Deployment
  • Worker
Wed, 16 Oct 2019
14:36:24 UTC
Overview

The updates will affect all Apps (Uni and Pro). The expected downtime for App web delivery is up to 10 minutes, we aim for less. We will run the updates sequentially, App after App. Pro Apps on production plans are planned to have near-to-zero downtime. For the deployment services (Git, SSH and SFTP) we expect only a short downtime of a few minutes.

https://blog.fortrabbit.com/updates-ahead-2019-10

  • Scheduled for Mon, 21 Oct 2019 08:00 UTC
  • Expected to take 7 hours

[Scheduled] PHP patch updates (EU)

Expected to begin
  • Universal Apps
  • Deployment
  • Web delivery
  • Worker
Wed, 16 Oct 2019
14:36:11 UTC
Overview

The updates will affect all Apps (Uni and Pro). The expected downtime for App web delivery is up to 10 minutes, we aim for less. We will run the updates sequentially, App after App. Pro Apps on production plans are planned to have near-to-zero downtime. For the deployment services (Git, SSH and SFTP) we expect only a short downtime of a few minutes.

https://blog.fortrabbit.com/updates-ahead-2019-10

  • Scheduled for Tue, 22 Oct 2019 17:00 UTC
  • Expected to take 7 hours

Previous Incidents

[Resolved] Web delivery problems in EU

This incident lasted 2 hours and 3 minutes.
Tue, 8 Oct 2019
07:40:03 UTC

We are currently looking into problems with loading websites for some App in EU. Websites are returning a 408 error.

07:59:05 UTC

We are currently reviewing the situation, for now everything seems to be OK.

09:43:24 UTC

Closing as resolved after a good time of monitoring. There will be no post mortem here.

[Resolved] Possible deployment issues for some Apps in EU

This incident lasted 36 minutes.
  • Deployment
Mon, 7 Oct 2019
12:20:40 UTC

Currently investigating hints on deployment issues in EU. Not clear who is all affected, or of if thise more like on/off.

12:42:16 UTC

We think to have fixed the issue and are now monitoring the situation.

12:57:14 UTC

We've now resolved the incident. Thanks for your patience.

[Resolved] Web delivery problems for some Apps in US

This incident lasted 1 hour and 2 seconds.
  • Universal Apps
Thu, 3 Oct 2019
20:10:30 UTC

We are currently seeing longer response times with some Apps. Investigating.

21:10:33 UTC

We've now resolved the incident. Thanks for your patience.

[Resolved] 408 errros on some Universal Apps in EU

This incident lasted 5 hours and 36 minutes.
Sat, 28 Sep 2019
07:09:07 UTC

We are currently seeing 408 errors on all HTTP requests on a number of Universal Apps. Investigating.

07:32:06 UTC

Currently websites are back again, but we are still investigating this.

12:45:52 UTC

After long and careful monitoring: All back to normal. Closing this. No post mortem available at this time, also not likely to follow.

No further notices from the past 30 days.