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  • US

    United States data center location

    • Pro Apps

      US

      • Web delivery

        US Pro

      • Object Storage

        US Pro

      • Memcache

        US Pro

      • Worker

        US Pro

    • Universal Apps

      US web delivery

    • MySQL

      US Universal and Pro Apps

    • Deployment

      US Git, SSH, SFTP for Pro and Universal

  • EU

    European data center location

    • Pro Apps

      EU

      • Memcache

        EU Pro

      • Object Storage

        EU Pro

      • Web delivery

        EU Pro

      • Worker

        EU Pro

    • Universal Apps

      EU web delivery

    • MySQL

      EU Universal and Pro Apps

    • Deployment

      Git, SSH, SFTP

  • Dashboard
Upcoming Maintenance

[Scheduled] imageMagick patch 2 maintenance

Expected to begin
  • Universal Apps
  • Universal Apps
  • Web delivery
  • Web delivery
Fri, 16 Aug 2019
13:04:35 UTC
Overview

We are performing platform wide updates. The main focus is on optimizing imageMagick performance, but also new minor patch versions of various client facing software packages will be installed.

No - or just a very short (>1 minute) - expected downtime for web delivery is expected. Pro Apps on production plans are planned to have near-to-zero downtime. For the deployment services (Git, SSH and SFTP) we do not expect a service interruption.

The total maintenance window is 4 hours per region (US, EU). We will start with US.

All details on the update here:
https://blog.fortrabbit.com/imagemagick-update-2019-08

  • Scheduled for Tue, 20 Aug 2019 08:00 UTC
  • Expected to take 9 hours

Previous Incidents

[Resolved] Deployment issues in US

This incident lasted 3 minutes.
  • Deployment
Mon, 19 Aug 2019
05:41:29 UTC

For the last 5 hours there have been deployment issues in US. Git / SSH / SFTP was not available for clients.

05:44:30 UTC

We've now resolved the incident. Thanks for your patience.

[Resolved] Deployment issues in EU

This incident lasted 36 minutes.
  • Deployment
Thu, 1 Aug 2019
06:57:16 UTC

We are facing issues with Git/SSH/SFTP deployment in EU.

07:25:10 UTC

Issues resolved. We are now monitoring the situation.

07:34:09 UTC

We've now resolved the incident. Thanks for your patience.

[Resolved] Web delivery issues for some clients in US

This incident lasted 32 minutes.
  • Universal Apps
  • Deployment
Mon, 29 Jul 2019
12:35:55 UTC

We are experiencing problems with web delivery and probably also deployment for a small number of Apps in EU.

12:57:47 UTC

Wrongly identified that to be in EU, it's US.

13:08:04 UTC

We've now resolved the incident. Thanks for your patience.

[Resolved] Deployment issues in EU

This incident lasted 3 hours and 22 minutes.
  • Deployment
Wed, 24 Jul 2019
11:23:56 UTC

Looking into issues with deployment. SSH/SFTP/Git affected, on/off, degraded performance. Already for ~45 min.

12:30:58 UTC

It's currently still slow, but mostly working. Issue not yet fixed.

14:05:52 UTC

Currently monitoring service, everything is back, but we would like to confirm that some more…

14:46:37 UTC

We are confident to have this solved now. Sorry for the inconvenience one more time.

No further notices from the past 30 days.