Under the hood maintenance, part 4 — US

Duration: 13 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

As we are finalizing updates we will test and make sure your apps are on updated nodes and ensure proper web delivery.

If your problem persists please contact support.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

We are near completion of the upgrade in US region, it took more than expected time.

Fortunately not much disturbance is expected, if you see any persistent issues please contact support.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

We are still in process of upgrade, Professional and High available apps will stay online but may face slight hiccups as upgrade proceed.

We will update you as soon as we have more updates.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

So in case you are wondering, yes we are on it everything is running as expected currently.

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Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

So, progress is still slow but steady. We need to extend the maintenance window fo US clients one more day. The Universal Apps are done. Now we are about to update the Pro Apps. Pro Apps on production plans are likely to have near-zero downtime, others up to 30 minutes. It's running in batches. We also gonna update some background services which are not supposed to affect clients.

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Began at:

Affected components
  • US
    • Pro Apps
      • Web delivery
      • Object Storage
      • Memcache
      • Worker