US region connection issues

We've now resolved the incident. Thanks for your patience.

We already see the services to be recovering. The most affected component was the SSH/deployment service, which caused the git deployments to fail. Changes on the fortrabbit Dashboards were delayed. Otherwise, we believe that the web delivery for the applications deployed in the US region was not significantly affected during the incident.

We continue monitoring the platform.

Some of the critical services we are using are also affected. This includes our Intercom support tool. Currently customers are not able to get in touch with us.

https://health.aws.amazon.com/health/status https://www.intercomstatus.com/us-hosting

We are currently observing elevated connection issues to the services deployed in the US region. The issues are caused by the problems on the side of our infrastructure provider. We are very sorry for the inconveniences.