MySQL permission issues

Resolved
Resolved
After 4 days, 23 hours, and 25 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering
After 52 minutes

We have deployed the hotfix and the issues should now be resolved. Please let us know if you have any further problems.

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Identified
After 19 minutes

We have identified the likely cause of the issues and are preparing a hotfix.

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Investigating

Multiple Apps are experiencing issues with accessing their databases because of permission issues. We are investigating. Updates to follow shortly.

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Began at:

Affected components
  • US
    • MySQL
  • EU
    • MySQL