SSH / SFTF access disrupted or is very slow for a small number of Apps in EU

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

A fix has been applied, and will be distributed to other systems in a short while.

Investigating

A number of Apps (less than 100) are affected. The issue is limited to one of or nodes in the EU region. The symptoms are: it's not possible to log in via SFTF or SSH or it takes a very long time. We are looking into what's causing this disruption.

Began at:

Affected components
  • EU
    • Universal Apps