Problems in US region

Resolved
Resolved

We've now resolved the issue for most Apps. Thanks for your patience. There are still some Apps that are not in the correct state yet. If you see something is wrong with your App, please contact us.

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Recovering

We have done some mitigations to bring Apps online. Most affected Apps are back now. We see issues with some Apps still, probably re-deploy issues. We are looking into that. If your App is not in the correct state, please contact our support.

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Identified

The issues with AWS are still ongoing. We are looking into ways to work around it.

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Recovering
  • US deployment was interrupted for about 30 minutes, it's fully recovered.
  • Still 12% of the instances that host Universal Apps in US are affected by the AWS power outage
Recovering

The deployment issue is recovering.

AWS confirmed loss of power within a single data center within a single Availability Zone.

This means: Pro Apps on a production level plan should not suffer from the power outage, but Universal Apps do.

Investigating

We are looking into connectivity issues with deployment. Can affect Git as well as SFTP and SSH access.

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Began at:

Affected components
  • US
    • Universal Apps